Privacy Policy

1. Who We Are

Arvellan Ltd is a company registered in England and Wales.

Registered Office
Arvellan Ltd
71-75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom

Company No. 17064188
Email: contact@arvellan.co.uk
Telephone: +44 20 8040 3344

For the purposes of UK data protection law, Arvellan Ltd is the data controller for personal data collected through this Website and related communications.

2. Information We May Collect

We may collect and process the following types of personal information.

Information you provide directly

When you contact us through the Website, by email, through a contact form, or by subscribing to updates, we may collect:

Name
Company or organisation name
Email address
Telephone number, if provided
Message content
Subject of enquiry
Information relating to commercial, publishing, digital commerce or project-related enquiries
Any documents, links or supporting information you voluntarily provide

Newsletter or update subscription data

If you subscribe to receive updates from us, we may collect:

Email address
Subscription preferences, where applicable
Consent records
Date and time of subscription
Unsubscribe or communication preference records

Technical and usage information

When you visit the Website, certain technical information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Pages visited
Time spent on the Website
Referring websites
Approximate location derived from technical data
Cookie and consent preferences

This information helps us understand how the Website is used, maintain security and improve performance.

3. How We Use Your Information

We may use personal information for the following purposes:

To respond to enquiries submitted through the Website or by email
To communicate with potential clients, partners, suppliers or collaborators
To review commercial, publishing, digital commerce or project-related enquiries
To manage newsletter or update subscriptions
To send occasional updates where you have agreed to receive them
To operate, maintain and improve the Website
To understand how visitors use the Website
To protect the security and functionality of the Website
To maintain administrative and business records
To comply with legal, regulatory or accounting obligations

We do not sell personal data to third parties.

4. Lawful Bases for Processing

Under UK GDPR, we rely on different lawful bases depending on the purpose of processing.

Legitimate interests

We may process personal data where it is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms. This may include responding to enquiries, maintaining business communication, managing commercial discussions, improving the Website and protecting the security of our systems.

Consent

We rely on consent where you voluntarily subscribe to receive email updates or where consent is required for certain cookies or similar technologies.

You may withdraw your consent at any time. For email updates, you can unsubscribe using the link provided in our emails or by contacting us at contact@arvellan.co.uk.

Contract or steps before entering into a contract

Where you contact us about a potential business relationship, publishing matter, commercial project or service request, we may process your personal data to take steps before entering into a contract or to perform an existing agreement.

Legal obligation

We may process personal data where necessary to comply with legal, regulatory, tax, accounting or corporate obligations.

5. Cookies and Similar Technologies

The Website may use cookies and similar technologies to support functionality, improve user experience, analyse website traffic and remember certain preferences.

Cookies may be used to:

Operate essential Website functions
Improve Website performance
Understand how visitors interact with the Website
Remember cookie or privacy preferences
Support analytics or measurement tools, where enabled

Some cookies may be strictly necessary for the Website to function. Other cookies, such as analytics or marketing-related cookies, may require your consent.

You can control cookies through your browser settings and, where available, through the Website’s cookie consent tool. Disabling certain cookies may affect how some parts of the Website function.

6. Email Updates and Marketing Communications

If you subscribe to receive updates, we may use your email address to send occasional communications about our work across brands, trade, digital commerce, publishing and international business.

We will only send these updates where we have an appropriate lawful basis to do so. You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at contact@arvellan.co.uk.

We do not use newsletter subscription data for unrelated purposes without appropriate notice or consent.

7. Data Sharing

We may share personal data with trusted third-party service providers where necessary to operate the Website and manage our business activities. These may include:

Website hosting providers
Email and communication service providers
Website maintenance and security providers
Analytics providers
Contact form or newsletter service providers
Professional advisers, where required
Regulatory, legal or public authorities, where required by law

These service providers are only authorised to process personal data as necessary to provide services to us and are expected to protect personal information appropriately.

We may also disclose personal data if required to do so by law, court order, regulatory requirement or to protect our legal rights.

8. International Transfers

Some service providers may process personal data outside the United Kingdom or the European Economic Area.

Where this occurs, we take steps to ensure that appropriate safeguards are in place, such as using service providers located in countries recognised as providing adequate protection or relying on approved contractual safeguards where required.

9. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including legal, administrative, accounting and business record purposes.

Contact form submissions and enquiry emails may be retained for a reasonable period to manage communication, follow up on enquiries and maintain business records.

Newsletter subscription records may be retained for as long as you remain subscribed and for a reasonable period thereafter to maintain unsubscribe and consent records.

Where personal data is no longer required, it will be deleted, anonymised or securely archived where appropriate.

10. Your Rights

Under UK data protection law, you may have the right to:

Request access to your personal data
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Request restriction of processing
Object to certain types of processing
Withdraw consent where processing is based on consent
Request data portability in certain circumstances
Lodge a complaint with the Information Commissioner’s Office

If you wish to exercise any of these rights, please contact us at:

contact@arvellan.co.uk

You also have the right to lodge a complaint with the UK Information Commissioner’s Office if you are concerned about how your personal data is being handled.

11. Security

We take reasonable technical and organisational measures to protect personal data from unauthorised access, misuse, loss, alteration or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we take reasonable steps to protect personal information, we cannot guarantee absolute security.

12. Third-Party Links

The Website may contain links to external websites, platforms or services, including publishing platforms, digital commerce platforms, partner websites or social media pages.

We are not responsible for the privacy practices, content or security of third-party websites. You should review the privacy policies of any external websites you visit.

13. Children’s Privacy

The Website is not intended for children and we do not knowingly collect personal data from children. If we become aware that personal data relating to a child has been submitted to us, we will take appropriate steps to delete it where required.

14. Automated Decision-Making

We do not use personal data collected through the Website for automated decision-making that produces legal or similarly significant effects.

15. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, Website functionality, business activities or the way we process personal data.

The latest version will be published on this page with an updated date.

16. Contact

If you have any questions about this Privacy Policy or how we process personal data, please contact:

Arvellan Ltd
71-75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom

Email: contact@arvellan.co.uk
Telephone: +44 20 8040 3344