Home > Privacy Policy

Privacy Policy

This Privacy Policy explains how Arvellan Ltd (“Arvellan”, “we”, “us”, or “our”) collects, uses, and protects personal information when you visit www.arvellan.co.uk (the “Website”).

Arvellan Ltd is committed to protecting your privacy and ensuring that your personal data is handled responsibly and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Arvellan Ltd.
71–75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom

Email: web@arvellan.co.uk
Telephone: +44 20 8040 3344

If you have any questions regarding this Privacy Policy or how we process your data, please contact us using the details above.

2. Information We Collect

We may collect and process the following types of information:

Information you provide to us

When you contact us through the Website or by email, we may collect:

  • Name

  • Email address

  • Message content

  • Any other information you voluntarily provide

Technical information

When you visit the Website, certain information may automatically be collected, including:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent on the Website

  • Referring websites

This information helps us understand how visitors use our Website and improve its performance.

3. How We Use Your Information

We use personal information for the following purposes:

  • Responding to enquiries submitted through our contact forms or email

  • Communicating with potential clients or partners

  • Operating and improving our Website

  • Ensuring the security and functionality of the Website

  • Complying with legal obligations

We do not sell or rent personal data to third parties.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases to process personal data:

Legitimate Interest
To respond to enquiries and maintain communication with visitors or potential clients.

Consent
Where you voluntarily submit personal information through the Website.

Legal Obligation
Where processing is necessary to comply with legal or regulatory requirements.

5. Cookies

Our Website may use cookies and similar technologies to improve user experience and analyse website traffic.

Cookies may be used to:

  • understand how visitors interact with the Website

  • improve functionality and performance

  • remember user preferences

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Website.

6. Data Sharing

We may share data with trusted service providers who help operate our Website, such as:

  • website hosting providers

  • analytics services

  • website maintenance providers

These providers process data only on our behalf and are required to protect your information.

We may also disclose information if required by law or regulatory authorities.

7. International Transfers

Some service providers we use may process data outside the United Kingdom or European Economic Area.

Where this occurs, we ensure that appropriate safeguards are in place to protect personal data in accordance with UK data protection laws.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

Enquiry emails and contact form submissions may be retained for administrative and communication purposes.

9. Your Rights

Under UK data protection law, you have the right to:

  • request access to your personal data

  • request correction of inaccurate information

  • request deletion of your personal data

  • object to processing in certain circumstances

  • request restriction of processing

  • lodge a complaint with a supervisory authority

If you wish to exercise any of these rights, please contact us at web@arvellan.co.uk.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO)https://ico.org.uk

10. Security

We take reasonable technical and organisational measures to protect personal data from unauthorised access, misuse, loss, or disclosure.

However, no method of internet transmission is completely secure.

11. Third-Party Links

Our Website may contain links to external websites, including social media platforms.
We are not responsible for the privacy practices or content of those websites.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services.

The latest version will always be published on this page.

13. Contact

If you have any questions about this Privacy Policy or how we process personal data, please contact:

Email: web@arvellan.co.uk
Telephone: +44 20 8040 3344